Cancellation policy

Protect yourself with our travel cancellation insurance

Please understand that room cancellations must be confirmed in writing.

Cancellation is free of charge up to 30 days before arrival.
For cancellations less than 30 days before arrival, we charge 40% of the total booked cost.
Cancellations 7 days before arrival will be charged at 70%, within the last week 90% of the booked cost. If you leave early, arrive late or do not turn up at all, we will charge you 100% of the booked cost.

Things don’t always go as planned, and sometimes a long-awaited holiday has to be cancelled. To ensure that the disappointment of the cancelled holiday does not cause you any financial worries, we recommend taking out travel cancellation insurance at the time of booking.

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